Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us how a Florida-facing casino site treated you? This is where to reach us. We read every message and use reader feedback to keep our comparisons accurate as offers, bonus terms, and payout speeds change.
How to Reach Our Team
The quickest way to contact us is by email at [email protected]. We aim to reply within a couple of business days. When you write in, it helps to include:
- The name of the site your question relates to, if applicable
- Whether your query is about a bonus offer, a payout, game selection, or something else
- Any screenshots or details that help us understand the issue
We're an independent review resource — we're not a casino operator, so we can't process deposits, withdrawals, or account issues directly. For anything account-specific, your best route is the support team of the site in question, most of which offer live chat.
What We Can Help With
| Topic | What we can do |
|---|---|
| Bonus terms or wagering questions | Explain how offers like deposit matches and free spins typically work, and point you to the relevant review |
| Review corrections | Investigate and update our write-ups if a detail is outdated or inaccurate |
| Site suggestions | Consider new sites for review, though inclusion isn't guaranteed |
| Account or payout disputes | Point you toward the operator's own support channels, since we don't hold player funds |
| Responsible gambling concerns | Direct you to support resources and helpline numbers |
A Note on Editorial Independence
Some of the sites listed on aiaflatop100.org pay us a commission if a reader signs up through our links. That relationship never decides how a site is ranked or reviewed — our ratings are based on the same criteria for every operator, including game variety, bonus terms, payout speed, and licensing status. If you'd like to understand more about how we approach a review, our About Us page explains the site's background.
If You're Concerned About Gambling Habits
If gambling has stopped feeling fun, or you're worried about your own play or someone else's, please don't wait to reach out for help. Our Responsible Gambling page lists tools like deposit limits and self-exclusion, along with support contacts. In the US, you can call the National Problem Gambling Helpline at 1-800-GAMBLER. Florida residents can also reach the state's helpline at 888-ADMIT-IT. Both are free, confidential, and available if you just want to talk something through.
Before You Write In
A few things are worth checking first, since they cover most common questions:
- Review pages list current welcome offers along with their wagering requirements and eligibility conditions
- Our Terms and Conditions page covers how we source and present information on this site
- Site rankings reflect research into game libraries, banking options, and payout speed rather than personal play
If your question isn't answered there, send it our way — we're happy to look into it.
Online Casinos in Florida is intended for adults aged 21 and over. Online gambling availability and legality vary by platform and jurisdiction — always confirm a site's licensing status before playing. If you or someone you know has a gambling problem, call 1-800-GAMBLER or Florida's 888-ADMIT-IT.